Front Desk Receptionist / Front Office Manager

About the role

The Front Desk Receptionist / Front Office Manager ensures a professional, welcoming experience for guests, visitors and business partners while overseeing daily front‑office operations.

Key responsibilities

• Greet visitors, answer calls and manage messages, coordinating appointments and meeting‑room arrangements.
• Maintain front‑desk records, visitor logs and ensure accurate documentation is up to date.
• Support administrative tasks such as handling deliveries, courier services and office supplies.
• Monitor service standards, develop internal checklists and improve front‑office workflows.

Required profile

• Diploma or Bachelor's degree in Business Administration, Hospitality, Office Management or related field (preferred).
• Strong interpersonal and communication skills with a customer‑service mindset.
• Excellent organizational ability to manage multiple requests simultaneously while maintaining confidentiality.
• Problem‑solving attitude and ability to prioritize tasks in a fast‑paced environment.

Required skills

• CRM Tools
• Microsoft Word
• Microsoft Teams
• Visitor Management Systems
• Office Communication Platforms
• PowerPoint
• Microsoft Office Applications
• Outlook
• Booking Systems
• Excel