Front Office Receptionist
Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa · Dubai
Job description
About the role
The Front Office Receptionist creates a welcoming and seamless experience for guests from arrival to departure. You will be the first and last point of contact, delivering professional front‑desk services while supporting daily hotel operations.
Key responsibilities
- Process check‑ins and check‑outs, manage room assignments and handle cash and credit‑card transactions.
- Answer telephone calls, respond to guest inquiries, resolve complaints, and coordinate with other departments.
- Maintain accurate financial records and ensure confidentiality of guest information.
Required profile
- High school diploma or equivalent.
- Previous experience in front office, reception, cashiering, customer service or hospitality preferred.
- Ability to work flexible shifts, including weekends, holidays and overnight schedules.
Required skills
- Proficiency in check‑in and check‑out procedures.
- Cash handling and payment processing experience.
- Knowledge of Property Management Systems (PMS).
- Strong verbal and written communication abilities.
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Published 5 days ago
Expires 1 week from now
29 views · 0 interested
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Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa
Dubai