Guest Experience Expert – Welcome Desk Agent
W Hotels · Abu Dhabi
Job description
About the role
The Guest Experience Expert at W Hotels in Abu Dhabi delivers memorable and unique experiences throughout a guest’s stay, from check‑in to check‑out. The role involves proactive service, handling operational tasks, and sharing local highlights to enhance the overall guest journey.
Key responsibilities
- Process operational needs and complete required reports.
- Address guest requests promptly and efficiently.
- Share information about local attractions and highlights.
- Maintain a safe workplace by following company policies and procedures.
Required profile
- High school diploma or G.E.D. equivalent.
- Ability to stand, sit, or walk for extended periods and lift objects up to 10 lb without assistance.
- Commitment to confidentiality, asset protection, and quality standards.
- Professional appearance, uniform compliance, and clear communication.
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Published 1 day ago
Expires 1 month from now
9 views · 0 interested
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W Hotels
Abu Dhabi