Guest Relations Executive – Amara Lounge (Luxury Hospitality)

About the role

We are seeking a Guest Relations Executive for the Amara Lounge at Jumeirah Living Marina Gate in Dubai Marina. The role focuses on delivering a warm, personalized dining experience and building lasting relationships with guests in a luxury hospitality setting.

Key responsibilities

• Welcome and engage guests professionally, ensuring a memorable dining experience.
• Manage reservations, seating arrangements, and guest flow to optimise efficiency.
• Handle guest feedback, concerns and service recovery promptly and professionally.
• Coordinate with service and kitchen teams to ensure seamless communication and service delivery.
• Promote outlet offerings, special events and seasonal promotions to drive guest engagement and revenue.

Required profile

• Previous experience in guest relations, host/hostess, guest service or a customer‑facing food & beverage role within a luxury hotel or resort.
• Diploma or Bachelor’s degree in hospitality or a related field (or equivalent).
• Strong interpersonal skills and ability to anticipate guest needs.

Required skills

What we offer

• Opportunity to work with a globally recognised luxury hospitality brand.
• Dynamic work environment in a premier waterfront location.
• Professional development and career progression within Jumeirah.