Head Bartender

About the role

Viya, the UAE's leading golf and hospitality management group, is hiring a Head Bartender for its Topgolf venue in Abu Dhabi. The role sits in the Food & Beverage Service department, reports to the Hospitality Manager and Assistant Hospitality Manager, and focuses on delivering best-in-class guest service with expertise in spirits, beer and wine, a well-maintained bar area and outstanding service.

Key responsibilities

• Greet guests immediately in a friendly way, engage with them and make their visit memorable
• Offer food and beverages from the bar and suggest premium menu items to enhance the guest experience and maximise sales
• Prepare and serve drinks promptly according to Topgolf recipes and standards, maintaining good food hygiene
• Observe the rules of responsible alcohol service to protect guests and the community
• Set up and maintain bar, non-alcoholic beverage stations and F&B storage areas, keeping them stocked, organised and sanitary
• Maintain accurate spill logs, record breakages and wastages in writing, and handle cash and credit cards carefully
• Wash, polish and store glassware safely, follow health and safety procedures and adhere to service standards
• Perform ordering, inventory and control of beverage products and supplies
• Apply the 4 Service Steps and the club's mission, vision and core values to internal and external customers
• Participate in committees such as the Staff, Green Theme, Food and Sport Committees, and be trained as a Fire Marshall or First Aider
• Comply with information security policies, cooperate with audit teams and report security incidents to the IT Service Desk