Head of Treasury & Global Markets and Wealth Management Operations

About the role

The Head of Treasury & Global Markets and Wealth Management Operations will provide senior leadership and end‑to‑end accountability for Treasury & Global Markets (TGM) and Wealth Management Operations (WMO). The role drives operational resilience, regulatory compliance, risk management and accelerated automation while aligning operations with the bank’s strategic objectives.

Key responsibilities

• Own overall operational performance, service quality and customer outcomes across the division, ensuring delivery against service levels and operational resilience.
• Define, implement and continuously evolve the operating model, driving standardisation, simplification and clear role accountability across teams and locations.
• Lead transformation, automation and digitisation initiatives, sponsor major technology projects and ensure sustainable adoption at scale.
• Manage operating budgets, transformation investments and cost‑efficiency programmes, driving productivity and ROI.
• Hold senior accountability for operational risk, control effectiveness and audit outcomes, acting as escalation point for material issues.
• Build strong partnerships with Business, Technology, Risk, Compliance and other stakeholders, representing Operations in senior‑management forums.
• Lead, develop and inspire large, geographically distributed teams, setting performance expectations and fostering a culture of continuous improvement.

Required profile

• Senior leadership experience in banking or financial‑services operations, preferably 20+ years.
• Deep expertise in Treasury, Capital Markets and Wealth Management products across the full trade lifecycle.
• Proven track record of leading high‑impact transformation, automation and change programmes.
• Strong understanding of end‑to‑end operating models, control frameworks and regulatory environments.
• Executive communication, stakeholder management and decision‑making capabilities.

Required skills

• FX, Money‑Market, Derivatives, Capital Markets, Bonds, Equities, Mutual Funds, Structured and Islamic products.
• Deal processing, settlement, corporate actions, accounting, P&L management, limit monitoring, Nostro management.
• Valuation techniques, margining, hedge accounting, IFRS 9, exposure management.
• Payment systems, clearing mechanisms, UAE and international exchanges (DFM, ADX, DGCX, DIFX).
• Treasury and Wealth Management back‑office platforms.