Head Waiter/Waitress
Cipriani · Dubai
Job description
About the role
Lead and supervise the waiting staff during service at Cipriani in Dubai, ensuring high service standards and guest satisfaction.
Key responsibilities
- Lead and supervise waiting staff during service.
- Ensure service standards and guest requirements are consistently met.
- Take and serve food and beverage orders professionally.
- Maintain strong knowledge of menu items and provide recommendations.
- Anticipate guest needs and resolve service issues promptly.
- Handle guest complaints and escalate when required.
- Ensure compliance with attendance, uniform, and hygiene standards.
- Manage time effectively and support team productivity.
Required profile
- Experience leading waiting staff in a hospitality setting.
- Strong knowledge of menu items and ability to make recommendations.
- Excellent guest service and problem‑resolution skills.
- Ability to maintain standards of attendance, uniform, and hygiene.
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Published 1 hour ago
Expires 1 week from now
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Cipriani
Dubai
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