High School Graduate - UAE Nationals (Banking)

About the role

Emirates Islamic is hiring a customer-facing banking graduate for UAE nationals in Dubai. You will handle transactions, assist customers with their service needs and deliver an accurate, efficient and compliant customer experience.

Key responsibilities

• Process financial transactions accurately, including deposits, withdrawals, transfers, loan payments and check cashing
• Issue cashier's checks and handle currency exchanges
• Open and close customer accounts in line with bank policies
• Identify customer needs and give relevant product and service information, directing them to branch representatives for specialist help
• Reconcile cash drawers at the end of the shift, count and package coins and currency, and manage excess or damaged cash
• Maintain accurate records of transactions and special customer requests
• Answer inquiries and solve problems promptly and professionally

Required profile

• High school diploma or equivalent
• Previous experience in cash handling or customer service is an advantage
• Ability to work in a fast-paced environment while staying professional

Required skills

• Basic math and computer proficiency
• Strong communication and customer service skills
• Time management and organisational ability
• Accuracy and attention to detail

What we offer

• A career in a trusted, innovative financial institution with a strong presence across the UAE
• Hands-on experience in banking operations and customer service
• Training and development programmes, including support for young Emirati employees