Key Account Manager – Hospitality & Retail

About the role

Dr scent is seeking a commercially driven Key Account Manager to expand its presence across hospitality and retail channels in the UAE. The role focuses on opening new business opportunities, managing strategic accounts, and driving sales growth for hotels, resorts, supermarkets, furniture retailers and other premium partners.

Key responsibilities

• Identify, approach, negotiate and close new key accounts across hospitality and retail sectors.
• Build and maintain a strong pipeline of opportunities and achieve monthly and quarterly sales targets.
• Develop long‑term relationships with decision‑makers at property, group, distributor and retail‑chain levels.
• Manage account performance, renewals, reorders and expansion opportunities, including premium fragrance upgrades.
• Coordinate scent installation, service schedules and hand‑overs with internal operations teams.
• Conduct regular property visits to ensure quality of the scent experience and address any issues proactively.

Required profile

• Proven experience in UAE B2B sales and key account management.
• Strong network with hotel procurement teams, category buyers and retail distributors.
• Ability to manage accounts from first approach through long‑term growth.
• Results‑oriented mindset with a focus on meeting sales targets.

Required skills

• Key account management
• Negotiation
• B2B sales
• Retail partnerships
• Distribution management
• Home fragrance
• Scent marketing
• FMCG