Logistics Coordinator – Vehicle Handover

About the role

Swapp is seeking a hands‑on and highly organized Logistics Coordinator to manage daily vehicle movements in Dubai. You will work closely with drivers, customers, and internal teams to ensure smooth and timely handovers, deliveries and service requests.

Key responsibilities

• Plan and coordinate drivers' daily schedules, allocating rides, deliveries, collections and other tasks.
• Monitor ongoing rides, identify potential delays and take corrective actions.
• Communicate with customers to schedule and confirm deliveries, collections, handbacks and service requests.
• Inspect vehicles for new damage, document findings and relay information.
• Coordinate vehicle returns and collections, ensuring a seamless process for customers and the logistics team.
• Work with drivers and internal teams to resolve issues and adapt to changing plans.
• Identify recurring operational issues and suggest improvements to scheduling and logistics processes.

Required profile

• Comfortable working in a high‑pressure, fast‑paced environment.
• Strong organizational, problem‑solving and multitasking abilities.
• Confident phone communication with customers.
• Reliable, proactive and able to work independently.
• Fluent in English and based in the UAE with a valid residence visa.

Required skills

• Proficiency with computers, CRM tools, Microsoft Office and Google Workspace.