Manager, Relationship Management, Global Incorporations

About the role

Vistra is seeking a Manager for Relationship Management within its Global Incorporations division, based in the UAE. Reporting to the Head of Commercial, Global Incorporations, you will be responsible for developing and maintaining a portfolio of clients, driving revenue through cross‑selling, and supporting the commercial growth of the region.

Key responsibilities

• Maintain, develop and expand the existing client portfolio.
• Prepare proposals, business presentations, detailed service plans and reports for prospective and existing clients.
• Provide KYC advice and ensure smooth onboarding support.
• Collaborate with delivery teams to guarantee high‑quality service delivery.
• Identify and optimise commercial opportunities across the Middle East.
• Drive upsell and cross‑sell initiatives where applicable.
• Expand the business network and increase market awareness.
• Lead commercial campaigns in the Middle East together with the Global Incorporations Business Development team.
• Execute ad‑hoc duties and projects as assigned.

Required profile

• Self‑motivated with the ability to think creatively to solve client issues.
• Strong ability to identify client needs and market trends.
• Excellent communication skills, capable of translating technical matters into clear, non‑technical language.
• Effective presentation, planning and organisational abilities.
• Experience tracking activity on accounts and supporting deal closure to meet targets.
• Awareness of cultural differences and capacity to build relationships with diverse colleagues and clients.

Required skills

• Microsoft Office