Office Assistant

About the role

Cloud Spaces is a premium workspace provider offering flexible and inspiring environments for businesses. As an Office Assistant, you help keep the centre at five-star standards and support both Cloud Spaces operations and its clients. You will ensure smooth day-to-day operations, provide excellent client service and help create a welcoming, professional environment.

Key responsibilities

• Open and prepare meeting rooms, boardrooms and studios for client bookings, set up beverage stations and catering, and keep floors immaculate.
• Manage mail, deliveries, courier services and office supplies.
• Monitor equipment such as photocopiers, AV systems and video conferencing gear and report maintenance issues.
• Support events and client activities, and assist with office moves, furniture arrangements and space setups.
• Follow operational procedures and security protocols, including key management.
• Provide friendly, proactive client support, answer client queries promptly, relieve reception when needed (calls, visitors, leads) and maintain confidentiality.
• Maintain Cloud Spaces systems including Essensys/OPERATE, the Cloud Spaces portal/app, Cisco IP phones, IMAGICLE and AV equipment, ensuring accurate bookings, setups and reporting.

Required profile

• High school diploma required; further education or administration certification is an advantage.
• Prior experience in an office, administrative or client-facing role preferred.
• Positive, enthusiastic, professional appearance and grooming, honest and reliable.
• Good work ethics, attention to detail and flexibility to handle varying daily tasks.

Required skills

• Excellent verbal and written communication and strong customer service focus.
• Knowledge of office systems and standard software (MS Office, CRM, telephony systems) is a plus.