Operations Manager

About the role

ORAA is launching a private women’s members’ club in Dubai that combines fitness, recovery, beauty, nourishment and connection. As the first Operations Manager, you will shape the club’s daily operations and set the standards for member experience from day one.

Key responsibilities

• Lead daily operations across fitness, studios, recovery and hospitality.
• Build, schedule and manage a team of trainers, front‑of‑house and support staff.
• Own the member experience, from the first visit through long‑term retention.
• Create SOPs, service standards, health & safety and hygiene processes.
• Manage budgets, suppliers, maintenance and facility readiness.
• Work directly with the founder on growth, programming and membership.

Required profile

• Operations management experience in the fitness or wellness industry in the UAE.
• Background in premium gyms, boutique studios, wellness clubs or luxury hospitality.
• Working knowledge of UAE operating requirements and the local market.
• Hands‑on leadership style with a sharp eye for detail.
• Experience with membership, booking and reporting systems.
• Pre‑opening or club launch experience is a strong plus.

Required skills

• Operations management.
• Team building and scheduling.
• Budget and supplier management.
• Health & safety and hygiene compliance.