Program Management Office Analyst

About the role

The Program Management Office Analyst works closely with IT Management to ensure the successful implementation of project management standards, processes, and governance across the organization. The role focuses on tracking projects and changes, supporting project managers, and guaranteeing delivery within budget, scope, and schedule.

Key responsibilities

• Prepare and distribute project and ticket status reports to stakeholders.
• Monitor ongoing projects, ensuring each stage meets defined parameters.
• Create, maintain, and communicate project artifacts.
• Conduct regular project status calls and coordinate Change Advisory Board (CAB) meetings.
• Support IT compliance by adhering to processes, policies, and procedures.
• Perform risk assessments and develop mitigation plans.
• Conduct project audits, post‑implementation reviews, and lessons‑learned documentation.
• Maintain IT SMS documentation for ISO 27001 and ISO 20000‑1.
• Coordinate internal customer support requests and assist in steering committee preparations.

Required profile

• Strong knowledge of enterprise application landscapes, especially SAP S/4HANA.
• Experience with IT service desk operations and change management frameworks.
• Familiarity with IT governance, risk management, and compliance standards.
• Ability to produce clear reports and communicate with diverse stakeholders.

Required skills

• SAP S/4HANA
• IT Service Management (ITSM) frameworks
• Change Management processes
• ISO 27001
• ISO 20000‑1

What we offer

• Opportunity to work on strategic IT projects within a dynamic environment.
• Collaboration with senior IT leadership and cross‑functional teams.