Real Estate Operations Manager

About the role

An international real estate advisory and brokerage firm with operations in Dubai, Abu Dhabi, London and China is expanding its UAE presence and seeks an experienced, highly organised and commercially minded Real Estate Operations Manager. The role takes ownership of day-to-day operations, regulatory compliance, transaction administration, financial reporting and HR coordination, and is hands-on: the employer wants an operator, not just an administrator.

Key responsibilities

• Oversee daily operations and administration, coordinate sales, listings, marketing, management and external providers, maintain records and procedures, manage suppliers and contracts, and improve efficiency.
• Coordinate transactions from offer acceptance to completion, prepare and review documents such as Forms A, B and F, MOUs, tenancy docs, KYC and AML records, liaise with agents, buyers, sellers, developers and authorities, and keep deal registers up to date.
• Ensure compliance with DLD, RERA and UAE regulations, coordinate Trakheesi permits, broker registrations and licence renewals, and monitor regulatory deadlines.
• Maintain income, expenditure, invoice and payment records, perform bookkeeping and bank reconciliations, track commissions and prepare weekly and monthly financial summaries; coordinate with external accountants on VAT and corporate tax.
• Handle employee onboarding and offboarding, visas, work permits, Emirates ID and HR records, and support recruitment administration.
• Work with the CRM and listings team, identify inefficiencies and report regularly to senior management.

Required profile

• Minimum 4-5 years' experience in Dubai real estate brokerage operations or administration.
• Previous experience as an Operations Manager, Senior Real Estate Administrator, Office Manager or similar.
• Strong knowledge of Dubai real estate transactions, RERA, DLD and Trakheesi; familiarity with MOHRE and PRO procedures.
• Practical bookkeeping experience and understanding of property CRM systems.
• Excellent written and spoken English, independent and proactive, with strong organisation and discretion.
• Desirable: Abu Dhabi procedures, Pixxi CRM, UAE VAT and corporate tax coordination, and team management experience.

Required skills

• Microsoft Excel
• Zoho Books, QuickBooks or Xero
• Property CRM systems

To apply, submit an updated CV highlighting Dubai real estate operations, regulatory compliance, bookkeeping and HR administration experience.