Receptionist (Emirati only) – Fujairah City

About the role

Join the DoubleTree by Hilton team in Fujairah City and be the first friendly face guests encounter. As a Receptionist you will ensure smooth check‑in and check‑out experiences while delivering the warmth and hospitality that defines the brand.

Key responsibilities

• Greet guests on arrival, verify details, assign rooms, issue keys and provide welcome materials or bell‑service assistance.
• Process check‑out efficiently, verify charges, handle payments, issue receipts and operate the point‑of‑sale system accurately.
• Maintain comprehensive knowledge of hotel offerings, room types, rates, promotions and local area information to answer guest inquiries.
• Promote hotel amenities and services using up‑selling techniques to maximize revenue.
• Respond promptly to guest requests, resolve concerns with care and urgency, and manage messages and communications effectively.

Required profile

• A passion for spreading the light and warmth of hospitality.
• Integrity – always doing the right thing.
• Leadership – inspiring others.
• Teamwork – believing collaboration drives the best outcomes.
• Ownership and accountability.
• Focus on the present – bringing urgency and discipline to every moment.