Receptionist – UAE National

About the role

The Receptionist is the first point of contact for customers and visitors, creating a welcoming and professional atmosphere. The role involves managing front‑desk operations, supporting administrative tasks, and coordinating with internal teams to uphold a positive company image.

Key responsibilities

• Schedule meetings and assist visitors with access, seating, and refreshments.
• Greet visitors and callers professionally while keeping the reception area organized and presentable.
• Provide excellent customer service, resolving issues promptly and courteously.
• Direct calls and inquiries accurately, relaying messages in a timely manner.
• Prepare and submit required reports, correspondence, and documentation on time.
• Maintain accurate, up‑to‑date, and confidential visitor logs, contact lists, and internal records.
• Coordinate between reception and the Aftersales team to ensure smooth workflow and customer satisfaction.

Required profile

• Diploma or Bachelor's degree in Business Administration or a related field (preferred).
• 1–3 years of experience in a front‑desk, customer service, or administrative support role, ideally within an automotive or service‑oriented environment.
• Excellent verbal and written communication skills in English; Arabic is an advantage.
• Proficiency in MS Office applications (Outlook, Word, Excel).

Required skills

• Strong customer service orientation and professional demeanor.
• Ability to multitask and manage a busy front‑desk environment.
• Attention to detail, accuracy, and confidentiality.
• Strong organizational and time‑management skills.