Relationship Banker – Retail Banking Group
Mashreq
Job description
About the role
The Relationship Banker will drive sales of personal banking products and services, ensuring high standards of customer service and compliance within the Retail Banking Group.
Key responsibilities
- Achieve monthly sales targets and prospect targeted segments through calls and face‑to‑face visits.
- Present and sell personal banking products ethically and professionally.
- Conduct micro‑marketing activities such as kiosk and direct marketing events.
- Handle objections to secure product sales or payroll transfers.
- Ensure end‑to‑end customer turnaround time meets quality guidelines.
- Maintain strict compliance with KYC, FATCA, AML/CTF, and bank policies.
- Record sales activities in daily reports and update CRM.
- Participate in team huddles, training, compliance, and reward celebrations.
Required profile
- Graduate from any discipline.
- Minimum 2 years of banking sales experience.
- Strong knowledge of retail banking products, service policies and processes.
- Ability to assist customers courteously and meet service delivery standards.
Required skills
- FATCA
- KYC
- CTF
- AML
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Published 1 day ago
Expires 1 month from now
5 views · 0 interested
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Mashreq