Reservations Agent
Le Meridien · Dubai
Job description
About the role
The Reservations Agent will support reservation operations for multiple Marriott properties in the UAE, including JW Marriott Marquis Dubai, Le Méridien Al Aqah Beach Resort, and Al Maha Desert Resort. The role involves handling guest inquiries, processing bookings, and ensuring a high level of service across all locations.
Key responsibilities
- Process reservation requests, changes, and cancellations received by phone, fax, or mail.
- Identify guest needs, verify room availability, and explain rates, guarantees, and cancellation policies.
- Document special requests and input accurate codes and rates into the reservation system.
- Answer questions about property facilities, services, and room accommodations.
- Follow sales techniques to maximize revenue and adhere to escalation procedures for guest concerns.
- Maintain professional appearance, confidentiality, and compliance with company policies.
Required profile
- High school diploma or G.E.D. equivalent.
- No prior related work or supervisory experience required.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United Arab Emirates.
Salary: Reservations Agent Based on 43 job offers in the United Arab EmiratesSalaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Published 1 day ago
Expires 1 month from now
11 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Le Meridien
Dubai
Related job offers
-
Reception Manager – Relocation to Doha
fundamentalhospitality Dubai -
Butcher – Full‑time position in Dubai
MAM Food Co Dubai -
Cashier and Barista
Buno Toast Dubai -
Chef de Cuisine – South American Dining Experience
Sheraton Hotels & Resorts Doubaï -
Future Opportunities in F&B Service at Ariana's Persian Kitchen
Atlantis Resorts Doubaï