Restaurant Supervisor – Clubhouse Restaurant

About the role

The Clubhouse Restaurant at Al Zorah Golf & Yacht Club is seeking a confident, service‑driven Restaurant Supervisor to lead daily operations and ensure a welcoming dining experience for golfers, members, residents and event guests.

Key responsibilities

• Supervise all food and beverage activities within the Clubhouse outlet.
• Coordinate opening, closing and shift handover procedures.
• Allocate stations and duties based on operational needs.
• Monitor the floor to guarantee timely, attentive and professional service.
• Support the team during peak periods and step in to serve guests when required.
• Ensure staff are knowledgeable about menus, ingredients, beverages and promotions.
• Handle guest enquiries, feedback and complaints, taking immediate action and escalating when necessary.
• Train, coach and brief team members on service standards and on‑the‑job tasks.
• Maintain cleanliness, presentation and readiness of the outlet.
• Enforce food safety, hygiene, HACCP, fire and health‑and‑safety regulations.
• Monitor stock levels, reduce waste and assist with inventory and cost control.
• Support cashiering, billing and point‑of‑sale procedures.

Required profile

• Hands‑on leader comfortable working the floor during busy periods.
• Strong understanding of food and beverage service standards.
• Excellent problem‑solving skills and ability to resolve guest concerns professionally.
• Proactive attitude with ownership of the guest experience.

Required skills

• HACCP and food safety compliance.
• Point‑of‑sale (POS) system operation.
• Inventory and stock management.
• Health and safety regulations knowledge.