Sales Associate - Ganache Chocolatier

About the role

Ganache Chocolatier, part of Alabbar Enterprises & ANOTHER, a UAE-based retail group, is hiring a full-time, on-site Sales Associate in Dubai. The role welcomes customers, assists them and covers cash register operations, shelf stocking and merchandising preparation.

Key responsibilities

• Greet customers, answer their questions and share product knowledge
• Give recommendations, introduce promotions and up-sell products
• Manage financial transactions and process payments
• Prepare merchandise and design displays
• Assist with inventory and handle refunds and returns
• Handle customer complaints and create a positive customer experience

Required profile

• At least 2 to 3 years of retail experience
• Experience in luxury chocolate, confectionery or food retail is highly desirable
• Fluent English; Arabic is a plus
• Graduate in a related discipline

Required skills

• Excellent communication and negotiation skills
• Customer service and complaint handling
• Merchandising: creating trays, baskets and customised gifts

What we offer

• A supportive and friendly team
• Career growth opportunities
• Competitive salary and benefits