Sales Executive – Automotive (Toyota/Lexus) – Dubai

About the role

As a Sales Executive for Al Futtaim Automotive’s Toyota/Lexus brand in Dubai, you will drive vehicle sales while delivering an exceptional customer experience. You will be responsible for guiding customers through a structured sales journey, maximizing profitability through finance and insurance products, trade‑ins and accessories, and ensuring post‑sale satisfaction.

Key responsibilities

• Achieve monthly unit sales targets and maintain high gross margins on each sale.
• Meet Finance & Insurance (F&I) product sales goals and promote cross‑selling opportunities.
• Capture and convert leads from phone, web and walk‑in enquiries, aiming for a 25 % conversion rate.
• Accurately record all customer interactions and transaction details in the Fastrack system.
• Collaborate with Showroom Managers to generate referrals and improve NPS/CSV scores.
• Participate in sales meetings, training sessions and stay updated on brand and competitor campaigns.

Required profile

• Bachelor’s degree.
• Minimum 2 years of sales experience, preferably in the automotive sector.
• UAE national status.
• Excellent written and spoken English; Arabic is a plus.
• Proven ability to upsell and influence customer decisions.

Required skills

• Proficiency with Microsoft Office, especially Excel.
• Experience using the Fastrack CRM system for data management.