Sales Executive – Automotive (Volvo)

About the role

The Sales Executive will drive new and trade‑in vehicle sales for Volvo within Al‑Futtaim Automotive’s showroom network. The role focuses on achieving unit targets, maintaining gross margin, and promoting finance, insurance and accessory products while delivering a high level of customer satisfaction.

Key responsibilities

• Achieve monthly unit sales targets by guiding customers through a structured offer journey.
• Maximise retained gross margin on each sale to improve branch profitability.
• Meet monthly Finance & Insurance (F&I) product sales goals.
• Generate trade‑in and dealer‑installed option (DIO) accessory sales.
• Convert leads from telephone, web and walk‑in sources with a minimum 25 % conversion rate.
• Collect accurate customer data to support follow‑up and operational efficiency.
• Collaborate with showroom managers and branch sales teams to increase Net Promoter Score (NPS) and Customer Satisfaction Value (CSV).
• Participate in daily, weekly and monthly sales meetings and complete required training.

Required profile

• Strong written and verbal communication skills.
• Proficiency with Microsoft Office, especially Excel.
• Ability to multitask, plan and schedule effectively.
• Negotiation skills with a proven ability to influence customer decisions.
• Willingness to work extended hours, including evenings and weekends.

Required skills

• Microsoft Office
• Excel