Sales & Partnerships Manager – E-commerce & Digital Platforms

About the role

Pulse iD is a customer engagement and loyalty technology company whose Encore platform lets e-commerce businesses, payment providers and digital platforms present merchant-funded offers in checkout and post-purchase journeys. It is looking for an experienced, commercially driven Sales & Partnerships Manager to grow the Encore business across the UAE and wider GCC. This is a hands-on B2B sales role, moving opportunities from discovery through to signed commercial agreements.

Key responsibilities

• Own qualified opportunities and lead them from discovery, through proposals and negotiations, to signed agreements
• Build business cases, revenue projections, sales presentations and commercial proposals
• Maintain an active, well-qualified pipeline with clear next steps and realistic close dates, and keep accurate records in the CRM
• Work with lead generation and marketing teams to turn outbound, campaign and inbound leads into deals
• Contribute to larger partnerships and share feedback on objections, competitive positioning and sales messaging
• Understand the Encore product and its integration into checkout and payment journeys, and translate technical concepts into commercial benefits

Required profile

• 5+ years of B2B sales, business development or commercial partnerships experience, ideally selling technology, payment solutions or commercial services to e-commerce businesses or digital platforms
• Proven track record of closing commercial deals
• Good understanding of e-commerce operations, online payments and checkout journeys
• Fluent written and spoken English; Arabic is a strong advantage
• Legally eligible to work in the UAE

Required skills

• Consultative and solution-selling, with strong presentation, negotiation and objection-handling skills
• CRM management and disciplined follow-up
• Ability to understand and explain digital integrations and platform capabilities

Advantageous experience includes e-commerce technology, payment gateways, publisher monetisation, retail media or partnerships with major retailers and marketplaces. Success is measured by signed partnership agreements, revenue potential, conversion rates, pipeline progression and forecast accuracy. The role offers a competitive base salary and performance-based commission.