Senior Hostess (Russian Speaker)

About the role

Rixos Bab Al Bahr, a luxury hotel chain offering an all-inclusive holiday experience, is looking for a Senior Hostess fluent in Russian. The role covers the front-of-house duties of the restaurant, from handling reservations and seating guests to managing the hostess stand and supporting the supervisor.

Key responsibilities

• Maintain full knowledge of the dining room layout, table numbers, capacity, hours, price range and dress code, and of reservation procedures, daily house counts, arrivals and departures, VIPs and scheduled group activities.
• Answer the telephone within three rings, take and confirm reservations and cancellations, and inform management of changes during the shift.
• Greet guests at the entrance, seat them according to the floor plan, show them their table, present the open menu and ensure tables are set correctly.
• Organize procedures for waiting lines during busy periods, anticipate guest needs and handle complaints promptly.
• Keep menus, check folders and the hostess stand clean and organized, and monitor that tables are cleared and reset.
• Assist the supervisor with cashiering procedures and menu printing, and help restaurant staff with their functions.
• Follow the hotel's Employee Handbook, fire, hygiene, health and safety policies, and comply with local legislation.

Required profile

• Diploma or degree in vocational hospitality, or 1 year of experience in a 4-5 star hotel.
• Fluency in Russian.
• Punctuality, correct uniform and name tag, and a high standard of personal appearance and hygiene.
• Flexibility to take on other reasonable duties and redeployment to other departments if needed.

What we offer

• Competitive salary.
• Duty meals (breakfast, lunch, dinner, midnight meal) and coffee breaks.
• Vacation tickets and benefits provided by the hotel.
• Medical insurance provided.