Spa Therapist – Luxury Hotel, Dubai

About the role

The Spa Therapist will join the Waldorf Astoria Dubai International Financial Centre, a Forbes Five‑Star luxury hotel, delivering personalised spa treatments and exceptional guest care. You will uphold the highest standards of wellbeing, hygiene and service excellence in line with True Waldorf Service.

Key responsibilities

• Welcome and assist guests throughout their spa journey, providing warm, discreet, and personalised service.
• Deliver professional massages, facial and body treatments according to spa protocols and guest preferences.
• Conduct consultations, understand guest needs and recommend appropriate treatments and home‑care products.
• Maintain cleanliness, hygiene, presentation and safety of treatment rooms, locker rooms and lounges.
• Promote spa treatments and retail products to enhance guest experience and support revenue.
• Accurately process treatment and retail charges and report any billing discrepancies.
• Report maintenance issues, equipment faults and safety concerns promptly.

Required profile

• Experience as a Spa Therapist within a luxury hospitality environment.
• Relevant qualification or certification in massage, beauty therapy or a related field.
• Excellent English communication skills, both written and verbal.
• Professional grooming and presentation standards.
• Ability to work independently and as part of a team, with strong attention to detail.

Required skills

• Strong knowledge of spa treatments, products, hygiene and health‑and‑safety standards.
• Ability to understand and follow operating procedures, safety guidelines and treatment protocols.