Store Manager – Premium Sportswear Retail (Dubai)

About the role

At On, we're redefining the future of retail through innovation, movement, and unforgettable customer experiences. We are seeking a Store Manager to bring our brand values to life, inspire a high‑performing team, and deliver a premium customer journey in Dubai.

Key responsibilities

• Lead, coach, and develop a passionate retail team to achieve ambitious goals.
• Drive sales performance, profitability, and operational excellence.
• Build meaningful relationships with customers and foster strong community engagement.
• Deliver exceptional customer experiences that inspire loyalty and advocacy.
• Analyze business performance, identify growth opportunities, and implement action plans.
• Champion new initiatives, product launches, and brand experiences while maintaining high standards of store presentation and operations.

Required profile

• 5+ years of experience in a customer‑focused setting, including at least 3 years of managerial responsibilities.
• Operational retail experience in a sports environment.
• Collaborative team player with strong interpersonal, hospitality, and communication skills.
• Experience providing an interactive and meaningful journey to customers and team members.
• Entrepreneurial spirit and exceptional organizational skills to proactively anticipate future store needs.
• Fluent in reading, writing, and speaking English, with engagement in sports communities.