Team Leader, Strategic Customers (AA & DAF)

About the role

ADNOC Distribution is looking for a Team Leader for its strategic customers (AA and DAF) based in Al Ain. The role handles the strategic customer accounts in the assigned region and acts as the main point of contact for the customer, ensuring timely delivery of products and services so that fuelling operations remain uninterrupted and meet ADNOC standards.

Key responsibilities

• Manage fuelling activities across all customer locations in the assigned regions in line with HSSEQ standards, and plan monthly requirements with customers and location representatives, including ad-hoc margins to avoid shortages.
• Oversee manpower planning for each customer location, coordinate its use according to urgent needs, and manage employee authorisation and clearance so that staff are available in time.
• Act as the customer's main reference, communicate regularly with them, and work with internal departments such as finance, maintenance and procurement to meet customer needs.
• Prepare and approve monthly reports covering sales, accidents and maintenance, monthly division checklists, and monthly inspection plans and PAP forms.
• Organise monthly fire drills, coordinate HSSEQ audits, maintain equipment safety standards, and update emergency response plans with customer officers.
• Lead commissioning and recommissioning of new tanks or depots, supervise contractors and operators, and authorise maintenance of equipment, depots and tanks.

Required profile

• Bachelor's degree in engineering, business or economics.
• 10 years of experience in aviation fuelling activities, including at least 3-4 years of increasing managerial responsibility.