Account Manager – Journals & eBooks (West Africa)

About the role

We are looking for a dynamic Account Manager to drive growth of our Journals and eBooks portfolio across West Africa. You will lead institutional sales, manage key accounts and build high‑value relationships with university consortia.

Key responsibilities

• Develop and nurture relationships with university libraries, research institutions and government bodies, acting as a trusted advisor on Open Access and digital learning trends.
• Negotiate and manage consortium deals, renewals and strategic partnerships throughout West Africa.
• Achieve at least 20% year‑on‑year revenue growth by identifying new opportunities and upselling existing clients.
• Create and execute strategic account plans to increase eBook and journal subscriptions across academic, corporate and government sectors.
• Collaborate with global pricing, bundling and subscription teams to maximise revenue and support Read & Publish agreements.
• Provide market insights, competitive intelligence and regular performance reports to senior leadership.

Required profile

• Minimum 5 years of B2B account management experience in publishing or related sectors, with a proven record of revenue growth.
• Experience managing high‑value accounts and consortium relationships.
• Strong knowledge of Open Access, Read & Publish models and digital content licensing is a plus.
• Ability to travel frequently across West African countries and, when needed, other African regions.
• Excellent negotiation, communication and stakeholder‑management skills.