Account Manager – Logistics & Freight Solutions

About the role

We are looking for a full‑time Account Manager based in Dubai to manage a portfolio of logistics clients. The role involves overseeing road, rail, sea and air freight services, ensuring high‑quality delivery and building long‑term relationships.

Key responsibilities

• Handle client inquiries, prepare quotations and coordinate with operations and logistics teams.
• Track shipments, resolve service issues and maintain accurate records in internal systems.
• Develop and nurture long‑term client relationships, identify growth opportunities and support account expansion.
• Prepare performance reports and assist with pricing and contract negotiations in line with company policies.
• Collaborate with internal stakeholders to meet service level agreements and uphold compliance standards.

Required profile

• Strong client relationship and account management abilities with a focus on trust and retention.
• Good knowledge of international shipping processes across road, rail, sea and air, including documentation and trade terms.
• Excellent written and verbal English communication; additional languages are a plus.
• Organised, detail‑oriented and able to multitask in a fast‑paced environment.
• Bachelor’s degree in Business, Logistics, Supply Chain or related field, or equivalent experience.
• Prior experience in account management or sales within logistics or transportation is highly beneficial.

Required skills

• Proficiency with CRM systems.
• Advanced use of Microsoft Excel, Word and PowerPoint.