Accounts Receivable Supervisor

About the role

The Accounts Receivable Supervisor will lead the accounts receivable function for a leading hotel, ensuring accurate invoicing, timely collections, and strong client relationships that support the hotel's financial stability.

Key responsibilities

• Supervise the accounts receivable function and provide guidance to the finance team.
• Oversee invoicing, billing and collections processes to ensure accuracy and timeliness.
• Monitor and reconcile guest and client accounts, addressing discrepancies and issues.
• Maintain positive relationships with clients and partners, handling inquiries related to invoices, payments and balances.
• Collaborate with the team to resolve disputes or outstanding issues.
• Generate reports on accounts receivable performance and aging balances.
• Analyze receivables data to identify trends and improvement opportunities.
• Provide regular updates to the head of finance.
• Assist in credit control measures, review credit applications and support credit decisions.
• Identify areas for process improvement and implement best practices.
• Provide training and mentorship to accounts receivable team members.
• Ensure compliance with financial regulations, company policies and support internal/external audits.