Arabic‑Speaking Call Center Customer Service Representative – Banking
IBT: No. 1 Outsourcing Company in Middle East · Doubaï
Job description
About the role
We are looking for an Arabic‑speaking Customer Service Representative to join our banking call centre in Dubai. The role involves handling inbound and outbound communications across multiple channels.
Key responsibilities
- Handle calls, chats and emails professionally.
- Follow up on open cases until closure.
- Escalate cases to the appropriate teams when necessary.
- Work in rotating shifts to support 24/7 operations.
Required profile
- Strong spoken and written Arabic and English communication skills.
- Minimum 2 years of call‑center experience, including at least 1 year locally.
- Graduation in Business Management or equivalent.
- Available to start immediately.
Required skills
- Arabic (spoken & written)
- English (spoken & written)
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Published 1 hour ago
Expires 1 month from now
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IBT: No. 1 Outsourcing Company in Middle East
Doubaï
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