Arabic‑Speaking Receptionist / Customer Service for Veterinary Clinic

About the role

The clinic is looking for a bilingual Arabic‑English receptionist to be the first point of contact for pet owners. You will ensure a smooth and caring experience at the front desk while supporting the veterinary team in daily operations. The role involves managing client queries, handling front‑desk operations and supporting the workflow of a busy veterinary practice. The position requires a calm demeanor and the ability to stay organized while juggling multiple tasks in a fast‑paced environment.

Key responsibilities

• Greet and assist pet owners in a professional and caring manner.
• Manage appointment scheduling, confirmations and follow‑ups.
• Handle incoming phone calls, messages and general clinic inquiries.
• Coordinate with veterinarians and support staff to ensure seamless service delivery.
• Maintain accurate client and pet records in the clinic system.

Required profile

• Fluent in Arabic and English.
• Prior experience in a veterinary clinic is an advantage.
• UAE driving licence preferred.
• Strong communication and customer‑service abilities.
• Well‑organized, calm and patient in a busy environment.

Required skills