Area Manager

About the role

Kitopi is seeking an experienced Area Manager to lead and develop kitchen managers and operational teams across multiple units in the United Arab Emirates. You will be responsible for hiring, training, and coaching staff while ensuring operational excellence in a fast‑growing food‑tech environment.

Key responsibilities

• Lead and manage Kitchen Managers and operational teams across assigned units.
• Own hiring, onboarding, training, and continuous coaching for all operational staff.
• Drive performance management, discipline, morale, and retention.
• Conduct regular audits to ensure SOP adherence, food safety, hygiene, and quality standards.
• Ensure compliance with brand recipes, production standards, and quality checks.
• Identify operational gaps and lead end‑to‑end process improvements.
• Own kitchen readiness and setup for new dark‑kitchen launches across the UAE.
• Monitor and deliver key KPIs such as kitchen time, aggregator ratings, order accuracy, product availability, and customer experience.
• Drive cost control across food cost, wastage, labor scheduling, and utilities.
• Partner with Supply Chain on demand forecasting, stock planning, and ordering accuracy.
• Collaborate with Brand Managers, Chefs, and Marketing on campaigns, NPD rollouts, and promotions.

Required profile

• Minimum 5 years of experience managing kitchen or food‑service operations.
• Proven ability to lead large, multi‑disciplinary teams in a high‑growth environment.
• Strong analytical mindset with data‑driven decision‑making capabilities.
• Excellent communication and stakeholder management skills.

Required skills

What we offer

• Opportunity to work with a leading food‑tech unicorn operating 200+ locations.
• Dynamic, innovative environment powered by proprietary Smart Kitchen Operating System (SKOS).
• Career growth across the MENA region.