Bartender - Chitarra

About the role

Mandarin Oriental Downtown, Dubai, within its Italian restaurant's Restaurants, Bars & Experiences section, is looking for a Bartender for Chitarra. The Bartender offers and prepares a selection of creative beverages, supports the servers with other duties under the guidance of managers and supervisors, and reports to the Restaurant Manager.

Key responsibilities

• Explain the outlet's concept and food and beverage offerings to guests, including drink characteristics
• Mix cocktails, non-alcoholic drinks, spirits, beers and wines, garnished to standard
• Handle customer complaints and report them to managers
• Set up the bar counter daily, prepare ingredients and equipment, and check inventory
• Clean and sanitise the bar after each shift, do periodic deep cleaning and label products correctly
• Help create new mixed drinks and cocktails for promotions and menus, and use the point of sale system to process orders

Required profile

• High School qualification or equivalent; a degree or higher national diploma in hospitality/hotel/business management preferred
• 3 years' experience as a bartender in a high-end bar, and at least 2 years in a luxury hotel or resort
• Knowledge of bar service procedures and standards, and good knowledge of spirits and cigars
• Ability to stand for long periods and work evening, weekend and holiday shifts

Required skills

• Basic computer skills, including MS Office
• Strong verbal and written English (Arabic or other languages preferred)
• Good interpersonal, communication and organisational skills

What we offer

• Learning and development programmes
• MOstay: complimentary nights and discounted room rates for colleagues and their families
• Health benefits and wellness programmes
• Duty accommodation, duty transport and duty meals
• Competitive salary and benefits package aligned with UAE industry standards