Beauty Consultant - Yves Saint Laurent, Mall of the Emirates

About the role

Chalhoub Group is hiring a full-time Beauty Consultant for the Yves Saint Laurent boutique at Mall of the Emirates in Dubai. The consultant delivers outstanding customer service, uses appropriate sales techniques and product knowledge to reach sales targets, and is accountable for counter cleanliness, stock replenishment, new launches, promotions and merchandising.

Key responsibilities

• Build and maintain guest experience standards to build strong loyalty.
• Answer customer queries about products, prices, availability, uses and services.
• Assess customer needs, advise on suitable product ranges and demonstrate the usage and benefits of brands and products.
• Generate sales and sell-out targets at store level, track daily sales reports and participate in achieving incentives.
• Ensure merchandising levels meet brand guidelines and replenish stock on the right shelves and counters at the right times.
• Report stock shortages using the stock order form and receive stock according to set procedures.
• Maintain high standards of grooming.

Required profile

• At least 2 years of experience in beauty retail.
• Good understanding of luxury customer experience and service standards.
• Passion for skincare, makeup or fragrance.
• Fluent spoken English; additional languages are an advantage.

What we offer

• Career growth through learning and development, exposure to different assignments and internal mobility.
• A competitive benefits package including healthcare and child education contribution.
• Remote and flexible working policies and exclusive employee discounts.