Bellman – Guest Service & Luggage Assistance
Pullman Hotels & Resorts · Dubai
Job description
About the role
The Bellman provides exceptional guest service, ensuring a memorable arrival and departure experience. Responsibilities include luggage handling, transportation coordination, and offering information about resort amenities and local attractions.
Key responsibilities
- Greet guests warmly upon arrival and assist with luggage transport to rooms.
- Provide information on resort facilities, services, and local attractions.
- Coordinate transportation services such as buggies or shuttles within the property.
- Escort guests to rooms, explain features and amenities, and handle inquiries promptly.
- Maintain a neat bell desk and lobby, assist with valet parking, and collaborate with housekeeping and maintenance.
Required profile
- Previous experience in a similar guest‑service role and fluent English communication.
- Friendly, helpful attitude with strong interpersonal skills and knowledge of local attractions.
- Ability to work in a luxury hospitality environment and adhere to high service standards.
- Additional language skills (e.g., Russian, Spanish, German, Chinese) are a plus.
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Published 6 hours ago
Expires 2 weeks from now
12 views · 0 interested
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Pullman Hotels & Resorts
Dubai