Business Development Executive

About the role

The Business Development Executive will drive growth by identifying and cultivating new freight forwarding and logistics customers, promoting a full range of air, sea and land services across key UAE hubs and international lanes.

Key responsibilities

• Identify and develop prospective freight forwarders, cargo agents, importers, exporters, trading companies, and logistics customers.
• Generate new business leads through client visits, cold calling, referrals, networking, and market research.
• Promote air freight, sea freight, customs clearance, warehousing, and transportation solutions.
• Develop cargo movements through Sharjah, Dubai International, Al Maktoum International, and Abu Dhabi, as well as international trade lanes.
• Achieve assigned monthly sales, cargo tonnage, revenue, and gross profit targets.
• Build and maintain strong relationships with new and existing customers to ensure satisfaction and long‑term growth.
• Prepare quotations, negotiate rates, follow up on enquiries and convert leads into confirmed business.
• Coordinate with operations, pricing, and customer service teams to ensure smooth cargo handling and timely delivery.
• Monitor market trends, competitor activities, freight rates, and customer requirements to identify new opportunities.
• Maintain an updated customer database, sales pipeline, visit reports and regular performance reports.
• Follow up on outstanding payments with the accounts team and ensure compliance with credit policies.
• Develop existing accounts and identify opportunities to increase shipment volumes and profitability.