Business Management Analyst (UAE National)

About the role

MetLife is looking for a proactive and highly organized UAE National to provide administrative and business support across the organization. The role supports the day-to-day running of the office, coordinates administrative requirements related to the CMA, provides back-up coverage for critical activities and assists different functions with ongoing business needs. It may also include Executive Assistant support such as meeting coordination, travel arrangements and expense processing.

Key responsibilities

• Office admin: manage office supplies and stationery, coordinate vendors, handle facilities requests with building management, manage courier and mail, maintain physical and digital filing systems, and process invoices and purchase orders
• CMA support: support license maintenance and renewals, update CMA records, track submission and renewal deadlines, coordinate filings and correspondence with the relevant authority, prepare documentation for audits or inspections, and liaise with Legal and Compliance
• Back-up cover: provide backup for leave and other absences, cross-train on key processes to support business continuity
• Diverse business support: ad hoc projects and process improvement, data gathering, tracking and reporting, and coordination across Marketing, Legal, Finance and IT
• Executive Assistant support (if needed): organize external meetings, prepare agendas, take minutes, process expense claims and coordinate travel

Required profile

• Bachelor's degree or equivalent in Business Administration, Management or a related field
• Previous experience in an administrative, office support or business support role
• Strong organizational and time-management skills, good attention to detail, and strong verbal and written communication
• Ability to coordinate with internal stakeholders, external vendors and service providers, and to handle confidential information professionally
• Preferred: experience supporting regulatory, licensing or compliance administration, CMA-related documentation, and working in a regulated or financial services environment

Required skills

• Good working knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Familiarity with AI and digital productivity tools