Cabin Crew - Air Arabia UAE

About the role

Air Arabia is recruiting cabin crew for its flights in the UAE. The cabin crew acts as the airline's ambassador, promotes a positive corporate image and ensures every passenger receives excellent service while staying safe and comfortable throughout the flight cycle. Fresh graduates are encouraged to apply.

Key responsibilities

• Ensure timely attendance, proper grooming, fitness and legal status for assigned flights, attend briefings and follow company policies and procedures.
• Instruct passengers on safety procedures, identify safety and security risks and work with the Cabin Supervisor to take remedial action according to SOPs.
• Administer first aid where necessary and inform the Cabin Supervisor, flight crew and captain of any irregularities or malfunctions.
• Welcome passengers, assist with boarding, enter data in the aircraft logbook and attend to individual requests and needs.
• Promote on-board meals, products and the Charity Cloud programme to meet sales targets, and handle cash and credit card payments securely.
• Check supplies, emergency equipment and catering before take-off, help clean the cabin at transit stations and ensure a smooth handover to catering, cleaning and maintenance staff.
• Complete post-flight briefings and assessments, including evaluating the Cabin Supervisor and reporting problems, and act as Cabin Supervisor when designated by the captain.
• Maintain professional and safety knowledge through recurrent training and emergency procedures training, and keep the licence current.

Required profile

• Diploma or higher secondary certificate; a travel or tourism diploma is a plus.
• Fitness to fly, good general health and no serious medical conditions or chronic diseases.
• Presentable, friendly and able to stay positive under stress.
• Customer service oriented, able to handle difficult or angry customers without damaging the corporate image.
• Proactive, self-motivated and able to work in shifts and long hours with flexibility.
• Fluent English; other languages are an advantage depending on airline requirements.
• Previous cabin crew or airline/hospitality customer service experience, and an active cabin crew licence, are advantages.

Required skills

• Very good verbal and written communication skills.
• Proficiency in Microsoft Office.
• Excellent time management and problem-solving skills.