Client Services Ambassador - Emirati
Mediclinic · Mediclinic Creek Harbour
Job description
About the role
The Client Services Ambassador supports patient care by handling appointment scheduling, registration, insurance, and billing processes while delivering high‑quality customer service.
Key responsibilities
- Manage patient appointment scheduling and registration efficiently.
- Handle medical insurance processes and related tasks.
- Oversee billing and cash‑up procedures.
- Consistently meet customer service expectations to improve patient service quality.
Required profile
- Completed secondary school education (Grade 12) – essential.
- 2‑3 years of customer service experience, preferably in healthcare.
- Tertiary diploma or Bachelor’s degree in medical science, finance or accounting – desired.
- Experience in a contact centre or healthcare environment – desired.
Required skills
- Proficiency in MS Office applications.
- Experience with CRM software.
- Familiarity with hospital information systems.
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Published 20 hours ago
Expires 1 month from now
6 views · 0 interested
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Mediclinic
Mediclinic Creek Harbour
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