Client Solutions Manager - Retail & Ecom (Turkish Speaker)

About the role

TikTok is hiring a Client Solutions Manager for its Retail & Ecommerce vertical, based in Dubai, to support Turkish-speaking clients in industries such as marketplaces, fashion, electronics, furniture, beauty, price comparison sites and quick commerce apps. The role acts as a strategic partner to advertisers, helping them run campaigns from awareness to conversion with scalable execution and clear measurement. It is a 12-month fixed-term position.

Key responsibilities

• Manage and grow post-sale relationships with Retail & Ecommerce advertisers and support pre-sale research and pitches with Client Partners.
• Create and optimise client ad strategies across TikTok for Business products, including organic, branding, brandformance, performance and consideration solutions.
• Analyse campaign data to give clients data-driven insights and improve their advertising offerings.
• Run regular business reviews and keep accurate records of campaign plans, schedules and ad inventory.
• Drive adoption of the auction platform, Pixels, MMPs and TikTok Shop where applicable, and support troubleshooting with product and engineering teams.
• Work with creative and measurement partners to help clients understand how they measure success.
• Prepare narratives, workshops and business reviews, share learnings across teams, and cooperate with ad policy, ad operations and organic teams.

Required profile

• Proven experience in performance-based campaign management in in-house marketing, agencies, platforms or media.
• Deep understanding of user acquisition and performance marketing, with a focus on social media, content platforms and Retail & Ecommerce.
• Consultative sales skills, project management and analytical abilities; self-starter with a start-up spirit.
• Proficiency in English and Turkish, and ability to travel domestically and internationally.

Required skills

• Hands-on experience with optimization, tracking, attribution and measurement.
• Use of MMPs such as Adjust and AppsFlyer, and web tracking tools such as Google Analytics and Omniture.
• Preferred: experience solving technical issues with product and engineering teams, account management, and hands-on experience with App, CPAS, Shopping Ads and e-commerce marketing.