Cluster Assistant Manager – Groups & Events
Four Points · Dubai
Job description
About the role
The Cluster Assistant Manager for Groups and Events will support multiple Four Points by Sheraton properties in Dubai, handling guest interactions, reservations, and sales activities to maximize revenue and guest satisfaction.
Key responsibilities
- Contact relevant departments to resolve guest calls, requests, or problems and process reservation changes, cancellations, and rewards redemptions.
- Use sales techniques to up‑sell, promote brand awareness, and determine complimentary gifts for guests.
- Perform general office duties for Sales & Marketing, including filing, emailing, typing, and faxing.
- Assist management in training and motivating staff, maintain professional appearance, and protect confidential information.
- Welcome guests, anticipate service needs, and ensure high‑quality communication and documentation.
Required profile
- High school diploma or G.E.D. equivalent.
- At least 2 years of related work experience in hospitality or customer service.
- No supervisory experience required.
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Published 1 week ago
Expires 1 month from now
27 views · 0 interested
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Four Points
Dubai