Colleague Experience Coordinator

About the role

Join Miral Experiences as a Colleague Experience Coordinator, supporting colleagues throughout their employment lifecycle. You will act as a brand ambassador for HR, delivering exceptional service to new joiners and existing staff across multiple parks and departments.

Key responsibilities

• Work flexibly across CX streams including onboarding, HR operations, transport, accommodation, and off‑boarding.
• Serve as the first point of contact for HR queries, manage help‑desk requests and provide accurate HR transaction processing.
• Maintain high data accuracy in the HCM system, organize personnel files, and ensure compliance with government approvals and deadlines.
• Coordinate departures, clearances, payroll finalisation, visas, flights and cargo for off‑boarding.

Required profile

• High School Diploma or equivalent.
• 1–2 years of experience in Human Resources.
• Strong spoken and written English with excellent customer service and interpersonal skills.
• Ability to work in a fast‑paced environment and manage multiple deadlines.

Required skills

• Proficiency in Microsoft Excel, Word and PowerPoint.
• Experience with Oracle HRMS or similar HCM systems.