Contracting & Administration Officer – MEA APAC

About the role

We are seeking an organised, proactive and detail‑oriented Contracting & Administration Officer to support the newly established Centre of Revenue Intelligence across Dubai, Bangkok and Sydney. Reporting to the Senior Vice President, Topline Performance & Business Intelligence, you will ensure smooth day‑to‑day operations, coordinate billing and contract administration, and support hotel onboarding.

Key responsibilities

• Coordinate monthly billing cycles for portfolio hotels across all MEA APAC locations and shared service centres.
• Prepare and issue service contracts, invoices and supporting documentation in line with agreed service tiers and pricing.
• Monitor payment status, partner with Finance to support collections and resolve billing queries.
• Maintain accurate records of contracts, pricing, service tiers and amendments, ensuring documentation remains current and compliant.
• Track contract expiry dates, renewal windows and notice periods, proactively notifying leadership of upcoming actions.
• Coordinate onboarding of new portfolio hotels, including documentation, system access, technology subscriptions and kick‑off meetings.
• Maintain the program calendar, including meetings, onboarding activities, site visits and key project milestones.
• Prepare regular reporting for leadership, including billing status, contract pipeline, renewals and operational updates.
• Partner with local People & Culture teams to support leave administration, payroll coordination and new starter onboarding.
• Coordinate domestic and international travel arrangements, expense administration and maintain centralized documentation and filing systems.

Required profile

• Bachelor's degree in Business Administration, Finance, Hospitality or a related discipline.
• Minimum 4 years' experience in an administrative, operations, finance or HR coordination role, preferably in the hospitality industry.
• Strong proficiency in Microsoft Excel and financial or business administration systems.
• Ability to manage confidential and commercially sensitive information with professionalism and discretion.
• Excellent organisational skills, attention to detail and ability to manage multiple priorities and deadlines.
• Strong communication and stakeholder management skills with a collaborative, service‑oriented approach.
• Comfortable working across multiple countries, time zones and cross‑functional teams.
• Fluency in English and at least one additional language; two additional languages are preferred.

Required skills

• Microsoft Excel

What we offer

• Discounted Heartist® rates across Accor's global network of hotels, food and beverage venues, and wellness centres.
• Opportunities to explore international career paths within Accor's hotel portfolio.
• Continuous learning and professional development, including Accor's Revenue Management Academy certification.