Customer Relations Executive

About the role

Major Developments is seeking a professional, customer-focused Customer Relations Executive in Dubai. The role suits a junior-level professional with previous real estate development experience who wants to build a career in customer relationship management. The person will keep customer relationships positive, coordinate client requirements and make sure customers communicate smoothly with internal teams.

Key responsibilities

• Manage customer communications and respond to client inquiries professionally
• Maintain strong relationships with customers throughout their journey
• Coordinate with internal departments so customer requests are resolved on time
• Support customer service activities and keep accurate client records
• Follow up on customer requirements and give regular updates
• Help improve overall customer satisfaction and service experience

Required profile

• Previous experience in real estate development is mandatory
• Suitable for a junior-level professional seeking growth in the real estate industry
• Female candidates are preferred

Required skills

• Strong communication and interpersonal skills
• Customer-focused mindset with good coordination
• Knowledge of customer relationship management and client coordination
• Knowledge of real estate development processes and customer service practices
• Professional communication and stakeholder management