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Customer Service Advisor – Arabic & English Speaker (Abu Dhabi)

Concentrix · Abou Dabi

Onsite 🇬🇧 English

Job description

About the role

Join Concentrix in Abu Dhabi as a bilingual Customer Service Advisor. You will interact with customers from leading brands across various industries, delivering support through multiple channels.

Key responsibilities

  • Review customer requests and respond according to their needs and situations.
  • Provide support and resolve routine issues via phone, email, chat or social media.
  • Develop technical proficiency with the software tools used to improve customer experiences.
  • Champion better brand experiences for our clients and their customers.

Required profile

  • Bachelor's degree or diploma in any related field.
  • Fluent in both Arabic and English.
  • Proactive, self‑motivated and solution‑oriented.
  • Willingness to work rotating and weekend shifts.

Required skills

    What we offer

    • Comprehensive training and access to cutting‑edge technologies.
    • Free learning and leadership development programs.
    • Strong internal promotion culture (80% of managers promoted from within).
    • Opportunities for career growth and personal development.

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    Concentrix

    Abou Dabi