This job is no longer available
This job expired on 02/08/2026. It no longer accepts applications.
Customer Service Associate – Retail (Dubai)
Al-Futtaim · Doubaï
Job description
About the role
The Customer Service Associate is responsible for delivering exceptional service to shoppers in a busy retail environment. You will engage with customers, handle inquiries and complaints, and support sales while maintaining store standards.
Key responsibilities
- Engage with customers, provide assistance, and resolve basic complaints.
- Maintain visual merchandising standards and keep the sales floor clean and inviting.
- Receive shipments, restock shelves, and manage inventory to ensure product availability.
- Recommend products, upsell and cross‑sell based on customer needs.
- Operate the cash register, process transactions, and follow cash‑handling procedures.
Required profile
- Previous experience in a customer‑facing role with a focus on service excellence.
- Strong verbal communication and interpersonal skills.
- Attention to detail in store organization and cleanliness.
- Ability to work effectively in a fast‑paced retail setting.
Required skills
- Customer service experience.
- Communication skills.
- Attention to detail.
- Sales skills.
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Al-Futtaim
Doubaï
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