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Customer Service Representative

TP · Doubaï

Junior 🇬🇧 English

Job description

About the role

We are seeking a friendly and enthusiastic Customer Service Representative to deliver exceptional support to our customers across multiple channels. The ideal candidate has 1‑3 years of experience in a customer‑facing or call‑center environment and is comfortable communicating in both Arabic and English.

Key responsibilities

  • Handle inbound inquiries via phone, live chat, and email.
  • Provide accurate, timely information and resolve customer issues.
  • Maintain detailed, up‑to‑date customer records in the CRM system.

Required profile

  • 1‑3 years of experience in customer service or a call‑center role.
  • Fluent in Arabic and English, both written and spoken.
  • Strong problem‑solving abilities and a customer‑first mindset.

Required skills

    What we offer

    • A supportive and collaborative work environment.
    • Opportunities for professional growth and development.

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    TP

    Doubaï