Director of Community and Operations
Decentralized Masters · Doubaï
Job description
About the role
The Director of Community & Operations will own the operating system that makes Inflection Club feel like a private club rather than a platform. You will design and manage every member touch‑point—from application and onboarding through roundtables, events, and renewals.
Key responsibilities
- Design and execute the onboarding flow for new members, targeting 90%+ activation within 14 days.
- Own the full sales pipeline from lead to close, manage the Closer, and ensure conversion targets are met.
- Build and maintain the HubSpot CRM pipeline with proper stage definitions, automation, and reporting.
- Lead the member experience layer, including community content calendar, communications, and feedback loops, while monitoring engagement metrics.
- Plan and execute two major live events in Year 1, handling logistics, speaker coordination, venue, production, and follow‑up.
- Manage all member‑facing communications such as newsletters, deal alerts, and community updates, ensuring brand consistency.
- Own the technology stack, configuring the CRM and related automation tools.
Required profile
- Proven experience leading community and operations functions in a high‑growth environment.
- Track record of managing member onboarding, activation, and retention.
- Experience owning a sales pipeline and revenue operations, including CRM management.
- Demonstrated ability to plan and execute large‑scale live events.
- Strong communication skills and ability to coordinate cross‑functional teams.
Required skills
- HubSpot CRM (configuration, automation, reporting)
Questions fréquentes
Why are you reporting this job?
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
Published 7 hours ago
Expires 1 month from now
5 views · 0 applications
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Decentralized Masters
Doubaï
Related job offers
-
Customer Acquisition Specialist – UAE Nationals (Dubai)
Citi Doubaï -
Customer Acquisition Specialist – UAE Nationals (Dubai)
Citi Doubaï -
Retail Sales Assistant
Al-Futtaim Doubaï -
Business Consultant
Biznexa Corporate Services Doubaï -
Sales Trainer – Real Estate (Bilingual Arabic/English)
Confidential Doubaï